Because We Care
At HomExpressionStyle, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
For Handmade by me, and Ecuador Handmade Items
Remember you are purchasing Handmade, and therefore you will have slight variations, and/or imperfections.
If for some reason you are not completely satisfied with your order. Please complete the form that came with your purchase!
To be eligible for a return, your product must be the same way as it was shipped, no dirt, no stretch, or marks. The product must be in its original package.
You have 3-5 business days from the date of purchase to send the product back to us, at your own cost.
Don't forget to fill the paperwork that will come with your order so we understand what the problem was.
Once we receive your product an email will be sent to let you know of its arrival and the processing of your return will begin.
At this time, I can only process a return of your money as a store credit.
How It Works
For Ready to Ship
Items it can take me 2-5 Business days, to wrap, create shipping label and then take it to the post office, Once I have send the item and depending on carrier you will recieve an email with your tracking number if it was giving to me.
For Custom Order
You will have contact with me from the moment you fill the custom order form outuntil the very end, times in this items vary depending on what they are, their due dates, and if I have gotten to redo / reworkd or change something. Once you the custom order customer agrees with the design, then we will proceed with packaging, Shipping label and post office delivery, then you will receive an email with the information if tracking number was given I will give you this as well